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Free Resource — GHL Platform
GHL Platform Guide
83 features and functions across 12 categories. Every item links to a full guide so you can go deeper on anything that interests you.
83 Features · 12 Categories
CRM & Contacts 9 features
1 CTM Contact Manager Basic 2 SML Smart Lists Basic 3 TAG Tags & Segments Basic 4 CFL Custom Fields Basic 5 CMP Companies Basic 6 TSK Tasks & Notes Basic 7 DND DND Settings Basic 8 IMP Import & Export Basic 78 PSP Prospecting Tool Intermediate Pipelines & Sales 7 features
9 PIP Pipeline Builder Intermediate 10 OPP Opportunities Intermediate 11 LDS Lead Source Tracking Intermediate 12 PRO Proposals & Estimates Intermediate 13 MPP Multi-Pipeline Intermediate 14 LSC Lead Scoring Intermediate 15 FCT Forecasting Intermediate Conversations 8 features
16 SMS SMS & MMS Intermediate 17 EML Email Conversations Intermediate 18 LCH Live Chat Widget Intermediate 19 FBM Facebook Messenger Intermediate 20 IGD Instagram DM Intermediate 21 GMB Google Business Chat Intermediate 22 CLL Phone & Call Tracking Intermediate 79 MCT Missed Call Text Back Basic Calendars & Booking 6 features
23 CAL Calendar Booking Basic 24 RRB Round Robin Intermediate 25 CLS Class Booking Intermediate 26 SVC Service Calendars Intermediate 27 SYN Calendar Sync Basic 28 RMD Appointment Reminders Basic Funnels & Websites 7 features
29 FNL Funnel Builder Intermediate 30 WEB Website Builder Intermediate 31 BLG Blog Intermediate 32 MBR Membership Areas Intermediate 33 FRM Forms & Surveys Basic 34 CHP Chat Widget Basic 35 TPL Templates & Themes Basic Email & SMS Marketing 6 features
36 ECM Email Campaigns Intermediate 37 ETM Email Templates Basic 38 SMB SMS Broadcasts Intermediate 39 TRG Trigger Links Intermediate 40 DSQ Drip Sequences Intermediate 41 DLV Deliverability Tools Intermediate Automations & Workflows 7 features
42 WFL Workflow Builder Advanced 43 TRK Triggers Intermediate 44 ACT Actions Library Intermediate 45 IFE If/Else Branching Intermediate 46 WHK Webhooks & API Advanced 47 SNP Snapshots Intermediate 48 RCP Recipes & Templates Intermediate Reputation & Reviews 6 features
49 RVR Review Requests Basic 50 RVW Review Widget Basic 51 RMN Review Monitoring Intermediate 52 GBR Google Reviews Basic 53 FBR Facebook Reviews Basic 80 RAI Reviews AI Intermediate Payments & Commerce 6 features
54 INV Invoicing Intermediate 55 PDT Products & Pricing Basic 56 SUB Subscriptions Intermediate 57 PLK Payment Links Basic 58 STR Stripe Integration Intermediate 59 EST Estimates Intermediate Social & Content 5 features
60 SCP Social Planner Intermediate 61 GMP GMB Posting Intermediate 62 CAI Content AI Intermediate 63 MDA Media Library Basic 64 RSS Social RSS Intermediate Reporting & Analytics 6 features
65 DSH Dashboards Intermediate 66 ATR Attribution Reporting Intermediate 67 CTR Call Tracking Reports Intermediate 68 ADR Ad Reporting Intermediate 69 APR Appointment Reports Intermediate 70 AGR Agency Reporting Advanced AI & Advanced 10 features
71 CVA Conversation AI Advanced 72 WAI Workflow AI Advanced 73 VOI Voice AI Advanced 81 VCW Voice AI Chat Widget Advanced 82 AST Agent Studio Advanced 83 AEM AI Employee Advanced 74 WHL White Label Advanced 75 SAS SaaS Mode Advanced 76 MKP Marketplace Advanced 77 API Developer API Advanced